You have the right to cancel this contract within fourteen days without specifying any reasons, if the products does come under the right of withdrawl. Excluded from withdrawl pursuant to Section 18 para. 1 no. 3 FAGG (Distance and Foreign Trade Act) are definitely products that are manufactured according to customer specifications and/or are clearly tailored to your personal needs. For more informations please read the Terms & Conditions.

The withdrawal period is fourteen days from the date of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us at

Eliv Rosenkranz
Schulstraße 33
2811 Wiesmath
+43 650 592 74 70

that you have decided to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, email or fax). You may use the attached pro forma cancellation notice for this purpose, but this is not mandatory.

In order to comply with the revocation period, you simply need to send us notice that you are exercising your right of revocation before the cancellation period has expired.

Consequences of rescinding your order

If you choose to withdraw from this contract, we shall refund all payments we have received from you without delay, including shipping costs (except for additional costs arising in the event of selecting a method of shipping different from the most cost-efficient standard delivery offered by us), no later than fourteen days from the date on which we have received the notice of withdrawal from this contract. The refund shall be issued via the same payment method that you provided for the original transaction, unless otherwise explicitly agreed with you; under no circumstances will you be charged a fee to process this refund.

If you have already asked for service to begin during the period prior to your revocation, you will have to pay an appropriate amount corresponding to the service already provided up to the date on which you notified us that you were exercising your right to withdraw from this contract, prorated to the total scope of services provided for in the contract.

Withdrawal form

(If you would like to cancel the contract, please fill out this form and send it back to us.)


Eliv Rosenkranz
Schulstraße 33
2811 Wiesmath

I/We (*) hereby give notice of revocation from my/our (*) contract of sale of the following goods (*)/ provision of the following service (*)

-Ordered on (*) / Received on (*)

-Consumer name

-Consumer address

-Consumer signature (only required for notices provided by post or fax)


(*) Delete where inapplicable.